Delivery & Returns

FREE DELIVERY

ORDERS £50 AND ABOVE

UK SIGNED 

1ST CLASS £6.50, 1 to 2 working days

2ND CLASS £5.50, 4 to 5 working days

PICK UP FROM STANMORE, LONDON - Email info@sefialondon.co.uk

UK GUARANTEED 1PM £9.00 

INTERNATIONAL DELIVERY – Please contact info@sefialondon.co.uk

You can return your unworn/unwanted item for an exchange or refund within 14 days of purchase, subject to proof of purchase and goods sent back in the same condition they were purchased. No refund or exchange will be given without a receipt or other proof of purchase.  

Please email  info@sefialondon.co.uk to arrange, clearly stating your order number, name and product details, please note return postage charge MUST be paid by customer.

Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the payment card account. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

For any faulty returns, please email info@sefialondon.co.uk providing full details of product and fault.

The following items cannot be returned within the terms of our refund policy:

All Jewellery

Scarves

Promotion/Sale Items

Free items

Your Statutory Rights

Our refund policy does not affect your statutory rights